Last updated: September 1, 2026
Onoh’s Malasada Co. (“Onoh’s,” “we,” “us,” or “our”) operates onohsmalasadaco.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Information you give us. Name, email address, phone number, mailing address, and order or catering details when you contact us, place an order, join our mailing list, sign up for text messages, or inquire about franchising or employment.
- Information collected automatically. IP address, browser type, device type, pages visited, and referring site, gathered through cookies and similar technologies.
- Information from our service providers. Payment processors, our point-of-sale provider, and analytics platforms may share transaction and usage data with us.
How We Use Your Information
- To fulfill and deliver your orders, catering requests, and gift card purchases
- To respond to your questions, including messages sent through the chat widget on our website
- To send marketing emails and text messages when you have asked to receive them
- To evaluate franchise and employment inquiries
- To improve our website, menu, and customer experience
- To comply with legal obligations
SMS and Text Message Program
By opting in to our text message program, you consent to receive recurring marketing and promotional text messages from Onoh’s Malasada Co. at the mobile number you provide. Consent is not a condition of any purchase.
- Message frequency varies. Message and data rates may apply.
- To opt out, reply STOP to any message at any time. You will receive one confirmation message and then no further messages.
- For help, reply HELP or contact us at cater@onohsmalasadaco.com or 801-362-8226.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party. Information may be shared only with subcontractors that directly support our messaging program, such as our messaging platform provider, and those parties are prohibited from using it for any other purpose.
How We Share Information
We do not sell your personal information. We share information only with service providers who perform functions on our behalf, such as payment processing, order management, email delivery, text message delivery, and website analytics. These providers may use your information only to perform those services for us. We may also disclose information when required by law or to protect our legal rights.
Cookies
Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and measure the performance of our advertising. Most browsers let you refuse or delete cookies through their settings. Some parts of the site may not work properly if you disable them.
Data Retention and Security
We keep personal information only as long as needed for the purposes described above or as required by law. We use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
- Unsubscribe from marketing emails using the link in any email
- Stop text messages by replying STOP
- Request access to, correction of, or deletion of your personal information by contacting us
Depending on where you live, you may have additional rights under applicable privacy law. We will not discriminate against you for exercising them.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.
Contact Us
Onoh’s Malasada Co.
1043 South Valley Grove Way, Ste A
Pleasant Grove, UT 84062
Email: cater@onohsmalasadaco.com
Phone: 801-362-8226