As a Shift Lead, you play a critical role in the daily operations of our restaurant, ensuring that
each shift runs smoothly and efficiently. You will assist in leading the team, upholding service
and food quality standards, and creating a positive work environment. We are looking for strong
leaders who are passionate about hospitality and have excellent communication and
problem-solving skills.

Responsibilities:
● Supervise and support team members to ensure efficient shift operations.
● Lead by example, providing exceptional customer service and addressing guest inquiries
or concerns.
● Monitor food preparation and service to maintain high standards of quality and
presentation.
● Assist with training and onboarding new employees.
● Ensure compliance with health, safety, and sanitation regulations.
● Manage cash handling, register operations, and daily reporting as needed.
● Foster a positive and team-oriented work environment.
● Identify and resolve operational issues quickly and effectively.
● Communicate with management about shift performance, staffing needs, and areas for
improvement.

Qualifications:
● Previous experience in a supervisory or leadership role within the restaurant or
hospitality industry.
● Strong communication and interpersonal skills.
● Ability to problem-solve and make quick decisions in a fast-paced environment.
● Reliable, responsible, and able to multitask.
● Passion for customer service and team development.
● Flexibility to work varied shifts, including nights, weekends, and holidays.